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Terms and Conditions

Terms and Conditions

Website use

This page (together with the documents referred to in it) sets out the terms and conditions of use (Terms) on which you may make use of our website www.cfauk.org (the Site), whether as a guest or as a registered user. Please read these Terms carefully before you start to use the Site. By accessing and using the Site you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using the Site.


Information about us

CFA Society of the UK is a company limited by guarantee registered in England and Wales under company number 4035569 at the following registered office address:

CFA Society of the UK
4th Floor, Minster House 
London
EC3R 7AE 

In these terms:

  1. references to 'you', 'your' and 'yours' are references to the person(s) accessing the Site.
  2. references to 'we', 'us', 'our' and 'CFA UK' are references to CFA Society of the UK.

These Terms

These Terms are to be read by you in conjunction with any terms, conditions and disclaimers provided in the pages of the Site. We reserve the right to change these Terms at any time without prior notice. Any changes will take effect on the date they are posted onto the Site. You should read and accept the Terms each time you use the Site, to ensure that you are familiar with the most current ones.

Accessing the Site

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
You may access most areas of the Site without registering your details with us. Certain areas of the Site are only open to you if you register and/or are a member. From time to time, we may restrict access to some parts of the Site, or the entire Site.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.

Ownership of content and use of content

All rights, including intellectual property rights, in the Site are owned by or licensed to us. All such rights are reserved. Any use of the Site or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use is prohibited without our prior written consent. You may not distribute, modify, re-post or create any link to any part of the Site without our prior written consent.
You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference.


You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.
If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (including any electronically-stored copies).
You may not create and/or publish your own database which utilises sections of the Site and/or any database on the Site or accessible through it without our express written consent.

Accuracy of content

Commentary and other materials posted on the Site are not intended to amount to advice upon which reliance should be placed. We work hard to ensure that all information on the Site is accurate. However, occasionally errors can occur. Any information is provided on an "as is" basis and we do not give any warranty or make any representation of any kind, whether express or implied, in relation to it.

The use of the Site is at your own risk and we shall not be liable for any loss or damage that might occur, howsoever arising, as a result of your use of or reliance upon the information contained on the Site. You should take appropriate legal, financial or other advice before taking any action arising out of the use of material from the Site.

Site changes

We aim to update the Site regularly and may change the content at any time. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

Third party sites and terms

By following the links on the Site, you will be transferred to external websites belonging to and managed by third party providers. The linked sites are not under the control of CFA UK and CFA UK is not responsible for the contents of any linked site, or any link(s) contained in a linked site, or any changes or updates to such sites. We have included these links for your convenience and the inclusion of a link does not imply or constitute CFA UK endorsement of the site or any products or services advertised on or provided through it. We accept no responsibility for any loss or damage you sustain by visiting these websites or booking anything through them.

We have not verified any of the information provided to us by third party providers (including but not limited to dates, times, venues and the content and syllabus of training offered, or its suitability for any purpose) and it is your responsibility to ensure that anything you book is fit for purpose and appropriate for your requirements. Links are provided by CFA UK on the Site in good faith and in reliance on information we have been provided.

When you book yourself on to any training, or book any other service(s), provided by any third party provider, you will have to agree to their terms and conditions and a contract will be formed between you and that third party provider. Unless their website states otherwise, you will normally be deemed to have accepted such terms in full by placing the relevant booking.

Please review all applicable terms carefully as we have not done so and we disclaim any liability for any loss or damage you suffer as a result of contracting with any third party.
If you have any concerns regarding a booking, or any feedback regarding any services you have received, please raise those directly with the relevant third party provider. You may also wish to inform us, but we will not be under any obligation to act upon that information or to liaise directly with the third party in order to resolve issues or to address complaints.

We shall not be obliged to continue to offer any third party links through the Site and may remove such links (or replace them with links to other third parties' sites) at any time and at our discretion.
Various CFA UK activities, services and events are provided by, in conjunction with, or in reliance upon third parties. If this is the case, we will specify that at or before the time of your booking. Where third party providers are involved, unless we explicitly state otherwise, you will also have to comply with, and be subject to their own terms and conditions (although, in the event of conflict, CFA UK’s Terms shall prevail).
In addition, you and/or CFA UK may have to provide your personal details to the relevant third party/parties. By booking any such activity, service or event, you give us your consent to do so.
Information about you and your visits to the Site

We process information about you in accordance with our privacy policy. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate and that you will let us know promptly if your information changes.

Communications

Information provided to or by us through the Site, including by email, cannot be guaranteed to be secure or error-free. Such information may be subject to loss, interception, or alteration. We will not be liable for any loss or damages, howsoever arising, occurring as a result of such electronic communication being lost, intercepted or altered or affected in any other way.


Your use of the Site

You may not use the Site for any of the following purposes:

(a) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
(b) transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or codes of practice;
(c) interfering with any other person's use or enjoyment of the Site; or
(d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this term.

Limitation of liability

To the extent permitted by law we expressly exclude any liability for direct, indirect or consequential loss or damage incurred by you or any other user or third party in connection with the Site or in connection with the use, inability to use or results of the use of the Site, any websites linked to or from it and any materials posted on it, howsoever caused.

In addition to any specific limitations and exclusions of liability set out in these Terms, CFA UK shall have no liability for any loss or damage caused or contributed to by any act, omission matter or circumstance which is outside the reasonable control of CFA UK or which is caused or contributed to by any act, omission, or breach of these Terms by you or of any third party.

We do not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Viruses and misuse

We make every effort to ensure that the Site is free from viruses or defects. However, we cannot guarantee that your use of the Site or any websites accessible through it will not cause damage to your computer or otherwise. Nor do we guarantee that use of the Site will be uninterrupted, timely, secure and/or error free. It is your responsibility to ensure that the right equipment is available to use the Site and to filter out anything that may damage it or your computer or other equipment. We shall not be liable to any person for any loss or damage which may arise to computer or other equipment as a result of using the Site.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. By breaching this provision, you might be committing criminal acts and be subject to prosecution. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity and any other information we hold to them. In the event of such a breach, your right to use the Site will cease immediately.

General

These Terms are governed by English law and are subject to the exclusive jurisdiction of the English courts. We do not accept amendments to these Terms.

Your concerns

If you have any concerns about material which appears on the Site, or have any questions about these Terms, please contact info@cfauk.org.

Email correspondence

If received in error please notify the sender and destroy. CFA UK does not waive confidentiality or privilege, and use is prohibited. This email (including any attachments), is confidential and intended only to be received and used by the addressee(s). It may contain commercially sensitive or personal information. If you are not an addressee, please inform the sender immediately and destroy this email, and please do not copy, use or disclose this email. 

To the extent permitted by law, we may monitor emails sent and received for legitimate business purposes. Any views or opinions expressed in this email are those of the sender only, unless otherwise stated. Email transmission cannot be guaranteed to be secure or error free. We do not accept liability for any errors or omissions in this message or its contents which arise as a result of email transmission or for any loss or damage caused by the receipt, use or transmission of this email, to the fullest extent permitted by law. 

CFA Society of the UK is a private company limited by guarantee registered in England and Wales with registered number 4035569 and whose registered office is at 4th Floor, Minster House, 42 Mincing Lane, EC3R 7AE. 

We do not accept service of formal notices by email unless we have otherwise agreed in writing.

Events

Registrations

Registration for events will not be accepted via telephone, but should be made via the website.

These terms and conditions apply to the majority of CFA UK’s events but may be amended or superseded in certain instances. Where this is the case, the specific event webpage will contain details of any terms and conditions that apply to that event, and any terms on that webpage which conflict with these general Terms will supersede any conflicting provisions of these Terms.

 

Payment and confirmation

We must receive payment from prospective attendees before the event is held, if the event is chargeable. A confirmation email will normally be sent to the attendee(s) after we have received full payment for the event. If an event is not chargeable, registration is still required and a confirmation email will normally be sent. Places at events are only reserved upon email/written confirmation from us.
Acceptance to all events is at the discretion of CFA UK and CFA UK reserves the right to refuse admission.  Access to standard CFA UK one-hour continuing education and careers events is free of charge, being included in the price of CFA UK membership from 1 July 2013. This offer is made at CFA UK’s discretion and may be withdrawn at any time. CFA UK reserves the right to charge for any events in the future, including standard one-hour continuing education and careers events, as it sees fit.

 

Cancellations

Cancellations must be received at least five working days before the event date (by letter, fax or email to events@cfauk.org), otherwise a refund cannot be made. Refunds will incur a 10% administration charge. No fees will be refunded for cancellations made within five working days of the date of the event. Fees paid for events cancelled by the member cannot be transferred to other events unless CFA UK otherwise agrees.

Substitutions

We accept changes to delegates free of charge, but changes must be notified by email to events@cfauk.org at least five working hours prior to the event taking place (apart from the Annual Conference). If we are not notified, we may not allow the substitute delegate access to the relevant event.

Event admission and programme

We reserve the right to refuse admission to the event if pre-payment has not been made by the date of the event, in the event of late arrival or if registration has closed. 

In an event is not charged for, we reserve the right to overbook due to anticipated non-attendance levels. Therefore, admission to some events may be refused on the day, in the event of a larger number of booked members attending than expected. We are not liable for any loss or inconvenience caused by entry being refused to an event if such a situation arises.

Proof of booking must be presented on entry and CFA UK may refuse entry if this is not provided.

We reserve the right, for any event, to change the programme, the price and/or speakers at any time and without prior notice. We also reserve the right, in our absolute discretion, to cancel an event, in which case our liability to you will be limited to a refund of the registration fees already paid.

All attendees must comply with the terms and conditions imposed by third party providers at events arranged by those third parties.

Photographs and recordings

We may take photographs and/or video at our events and use those for promotional purposes, including publishing them in our publications and brochures. Please advise us in advance of the event if you do not wish to be included in this way.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from attendance at any CFA UK event or third party event advertised on the CFA UK website or arising from refusal (by CFA UK or by any third party) to permit entry to an event in accordance with these Terms.

Membership

A membership year runs from 01 July until 30 June. New local membership (excluding members who are also members of CFA Institute) and the related fees are pro-rated quarterly, excluding the final quarter. This means that all memberships end on 30 June each year. Membership applications received after 1 July will run until 30 June and will not constitute a full year.


To request information about membership please contact membership@cfauk.org

All CFA UK members must sign and comply with the CFA Institute’s Code of Ethics & Standards of Professional Conduct or CFA UK’s Code of Ethics and Standards of Professional Conduct.

Designations awarded by CFA UK may only be used by members who have passed the relevant qualifications and are active (paid-up) members of CFA UK. Nobody else is permitted to use those designations. CFA UK reserves the right to withdraw a previously awarded designation if information comes to light that may affect CFA UK’s assessment of the member’s suitability to hold the designation.

Certain types of membership may only be applied for via CFA Institute and members must update their details the same way. Fees for the same are set by CFA Institute and are not pro-rated for joining during the membership year.

 

Membership offer

The time limited 2016/2017 membership offer is open to all new members who have never been a member of CFA UK, and lapsed members who had previously held membership of CFA UK prior to 2014.

 

Membership termination

We reserve the right to terminate or suspend membership benefits if the required renewal payment is not received by the start of the membership year. CFA UK also reserves the right at any time to terminate the membership of any member who is deemed to have acted outside of the CFA UK Code of Ethics and Standards of Professional Conduct.

There are no refunds or reimbursements for membership services that have not been utilised during the membership term. 

 

Payment

Membership benefits will not start until full payment is received. Payments can be made online using a credit or debit card, manually by bank transfer or by cheque. CFA UK does not issue invoices for membership fees.

A confirmation email will be sent to the email address provided once an online membership application has been submitted.

CFA UK reserves the right to amend membership fees, which are currently revised annually. 

 

Your details

The personal and company details that you provide are held on a database maintained by us or on our behalf. You have a right to see the information that CFA UK holds about you in accordance with our Privacy Policy.

Liability

CFA UK has no liability for any loss or damage that any person (including any member or potential member) might suffer arising from: 

  • Termination or lapse of membership;
  • Refusal to award membership or any particular qualification (whether by CFA UK or CFA Institute)
  • Withdrawal of membership benefits in accordance with these Terms; or
  • Misuse of any CFA UK designations (including IMC and/or ASIP) or a person holding themselves out to be a member of CFA UK or CFA Institute when they are not in fact a member.

IMC

Level of the Investment Management Certificate (IMC) qualification

Owing to a number of regulatory changes relating to qualifications in the UK, the IMC changed from a level 3 certificate to a level 4 certificate on 1 September 2010. 

In order to hold a complete qualification, both Units of the IMC must be passed at either level 3 or level 4; a combination of the two is not possible. 

 

The qualification generally

The level of the IMC qualification may be changed by Ofqual, the regulator of qualifications. 

CFA UK also reserves the right to update the IMC syllabus from time to time, and it is the candidate’s responsibility to check for updates which will be published on CFA UK's Site.

 

Payment

CFA UK reserves the right to amend the examination entry fees from time to time. Fees are reviewed annually with regular increases that are typically slightly ahead of the rate of inflation to reflect the cost of operating and investing in the qualification. Each fee paid entitles a candidate to one exam sitting.

Payments can be made online using a credit or debit card, manually by bank transfer or by cheque. CFA UK does not issue invoices for IMC registration fees. A VAT receipt will be despatched on request.

CFA UK does not refund IMC exam registration fees, whether or not a candidate has attended and taken the examination. 

If unable to register and pay for the IMC online, please contact info@cfauk.org to request a registration form.

 

Confirmation

On the day of payment, candidates will be sent an email confirming their candidate number, booking reference number, and login details for the Pearson VUE website. Candidates should check that they have received this email and that it contains all the information needed to schedule the exam. It is important that the candidate details given in the email are correct. Candidates should contact CFA UK by emailing info@cfauk.org as soon as possible to amend any inaccuracies.

 

Scheduling the Examination

Scheduling and delivery of exams is managed by CFA UK's delivery partner, Pearson VUE. Candidates must comply with Pearson VUE's terms and conditions, which will be provided to candidates prior to taking the relevant exam. Two business days after the receipt of the confirmation email, candidates will be able to access the Pearson VUE website using their username and password (which will have been issued to them electronically within two business days of registration. Candidates are then able to choose the time, date and venue of their exam or exams. Candidates must schedule and take the exam within one year of the payment being made. Any registrations that are not used within a 12-month period will become void. No refunds will be available under any circumstances. Each examination fee entitles the candidate to one examination sitting. If a candidate wishes to postpone or re-schedule an exam, the fees for the re-scheduled exam will be those in force at the time it is taken and the candidate will have to pay those fees in accordance with these Terms. Candidates will be sent an email by Pearson VUE to confirm the location, date and time of their exam or exams. Candidates should check that the details are correct, informing us immediately of any errors. Candidates must also ensure that they provide accurate personal details upon registration.

 

Cancelling / Rescheduling the examination

Candidates wishing to cancel or reschedule an arranged examination appointment are required to provide more than 72 hours notice to reschedule an IMC examination, prior to the scheduled appointment time. This can be done by logging into the Pearson VUE website using the candidate login details, or by calling Pearson VUE directly on 0870 609 5777.

 

Identification

In order to sit the examination at the Pearson VUE test centre, you must provide one of the following forms of identification upon arrival at the test centre:

  • a current, signed and valid passport, or
  • a current, signed and valid UK photocard driving licence (full or provisional).

Failure to present the appropriate identification will result in your being denied entry to the examination and forfeiting your examination fee. No other forms of ID may be used for admittance to the exam.

The name on your identification must EXACTLY match the name you provided when you registered for the examination. Pearson Vue test centre staff have no discretion to waive or vary the identification rules. Please email info@cfauk.org at least two business days prior to your scheduled appointment to make any corrections if necessary.

If you do not have one of the accepted forms of identification, please make Alternative ID arrangements with CFA UK at least two business days prior to your scheduled appointment.

 

Cheating and malpractice

CFA UK takes cheating and other forms of malpractice very seriously. Should a candidate be found to have cheated in the exam, their result (and any qualification) will be withheld and they will not be allowed to retake the exam unless express consent is given by CFA UK. 

CFA UK also retains the right to inform third parties (including employers, regulators and other awarding bodies) when a candidate is found to have cheated in an exam. Candidates suspected of cheating have the right to access our complaints and appeals procedures.

Cheating and malpractice include, but are not restricted to:

  • Giving or receiving help during the exam
  • Copying from, or in any other way colluding with, other candidates in the exam room
  • Taking into the exam and/or using books, notes, unapproved calculators, mobile phones and other such unauthorised items
  • Failing to abide by the instructions of the invigilator
  • Impersonating another candidate for the exam (or allowing someone to take the exam in your place)
  • Removing notes made during the exam from the exam room

 

Abusive and Vexatious Communications

CFA UK employees and people undertaking work on behalf of the CFA UK will not be subjected to harassment and will not engage with customers (either members or non members) who become abusive or whose complaints/enquiries are vexatious. Repeated complaints/enquiries from people who are abusive or vexatious may result in a complaint/enquiry taking longer to complete than necessary. CFA UK reserves the right to cease to communicate with a customer about a particular matter, or at all, if communication with the CFA UK is believed to be abusive or vexatious. CFA UK may also take disciplinary action against any candidate who is found to have demonstrated abusive or vexatious behaviour and is in breach of the CFA Code of Ethics. All forms of communication including email, letter and telephone or face to face conversations, are covered by this policy.

Provisional and Official Confirmation of Results

A print out of your provisional results will be provided at the end of your examination at the test centre. Please note that the provisional results are not final and may be subject to change.

Provisional examination results can also be viewed online three working days after the examination has been completed. Online results are strictly provisional and are only confirmed upon postal receipt of your official confirmation. 

Examination results are not given out over the telephone.

Official, confirmed examination results will be posted to you within 21 days of the examination date. The results will be sent via post to the address you have requested, and if your employer has paid your examination fee your results will also be sent to your employer. Any change of employer must be notified as soon as possible in writing or via email to info@cfauk.org and we have no liability for sending your results to the wrong third party if you have not notified us at least 5 working days prior to the examination date.


Replacement certificates may, at CFA UK's discretion, be provided to candidates who have lost or damaged the original. Requests should be made in writing, along with a photocopy of your photo ID (passport or driving licence) and the payment of a certificate replacement fee.

To download all policies relating to the IMC examination, please click here.

An IMC certificate confirming your examination result will be provided to candidates who have successfully completed the IMC examination. If an official confirmation has not been received, you must inform CFA UK within three months of your qualification date. If a certificate has been received but is damaged, you must inform CFA UK within 10 business days of receipt, in order to obtain a replacement certificate.


Applying for exemption against IMC Unit 1 or Unit 2

Exemptions may be requested but are given entirely at the discretion of the CFA UK. 

CFA UK reserves the right to deny individual exemption requests or to discontinue exemptions based on a particular examination at any time.

Exemption may be awarded to any applicant who holds the appropriate qualification(s) that appear on the CFA UK Exemption Policy.

By applying for exemption, applicants give express permission to CFA UK to confirm their qualification with CFA Institute or other awarding body.

CFA UK may also provide special considerations and reasonable adjustments at its discretion, save as required by law.

Please direct any questions to info@cfauk.org.

Data sharing

You will be required to share your data with Pearson VUE when booking an examination and that data will be processed in accordance with their relevant terms and conditions and any privacy policy. CFA UK reserves the right to review member records on Pearson VUE's databases and you consent to CFA UK seeking, accessing and using such information.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from:

  • CFA UK's failure to issue or failure of a candidate to receive, due to reasons outside CFA UK's control, their IMC Candidate Membership and/or Pearson VUE log-in details within two
  • business days of registration;
  • Failure of a candidate to comply with Pearson VUE's terms and conditions;
  • Failure of a candidate to attend and/or complete the relevant examination(s) for any reason including (but not limited to) due to that candidate's failure to provide accurate personal and/or exam details;
  • Any action (or outcome of any action) taken against candidates where CFA UK or Pearson VUE has a reasonable suspicion of cheating or malpractice;
  • CFA UK's failure to display and/or transmit exam results or certificates to a candidate, including (but not limited to) display and/or transmission of incomplete or inaccurate results;
  • CFA UK electing not to send a replacement certificate if it is lost or damaged due to the act or omission of the candidate or a third party;
  • Loss of or damage to exam certificates or results as a result of any act or omission of the candidate or a third party;
  • CFA UK’s failure to score an examination result correctly, which may arise from syllabus updates or other examination changes; or
  • CFA UK denying, discounting and/or discontinuing any qualifications or exemptions at any time; or
  • CFA UK amending the IMC qualification or syllabus from time to time. 

 

Terms and conditions for IMC Advantage

IMC Advantage courses are undergraduate courses that incorporate parts of the IMC into the syllabus and are run by third party university providers. The links for these providers can be found on the CFA UK website. 

Completion of an IMC Advantage course does not lead to the award of an IMC certificate, nor does it guarantee that a candidate who has completed an IMC Advantage course will pass any IMC examination(s) or that any particular course will be suitable for that candidate's needs.

While CFA UK has aligned itself with third party providers of such courses, it has done so in good faith on the basis of information provided to it, and the inclusion of any such link does not imply or constitute CFA UK endorsement of any provider or the course (or any of its content) advertised or provided by them. We accept no responsibility for any loss or damage sustained by enrolling on any course provided by a third party provider.

 

Registrations

Registration for IMC Advantage courses must be made directly with the third party provider. All attendees will be subject to and obliged to comply with the relevant third party's terms and conditions for each course. The third party provider is not acting for or on behalf of CFA UK and does not represent CFA UK in any way.

CFA UK makes no representations or recommendations around courses offered by third parties, and it is the responsibility of candidates to ensure that any course they enrol on is appropriate and suitable for their requirements.

Acceptance to any course is at the discretion of the third party provider.  

 

Data sharing

You may be required to share your data with the third party provider when booking on to a course and that data will be processed in accordance with their relevant terms and conditions and any privacy policy. CFA UK reserves the right to review member's records on third party providers' databases and you consent to CFA UK seeking, accessing and using such information from the relevant third party / parties.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from:

  • A third party's failure to deliver a course as advertised;
  • Failure of a candidate to comply with the third party provider's terms and conditions or other policies applicable to enrolment on and participation in any course;
  • Failure of a candidate to attend and/or complete the relevant examination(s) for any reason; or
  • Failure by a candidate, for any reason, to attend and/or pass any IMC examination(s) following completion of an IMC Advantage course.

OTM

Introduction

The Official Training Manual (OTM) is produced by CFA UK as a self-study solution for candidates.

The OTM provides broad coverage of the IMC syllabus, and will be updated as necessary to cover syllabus changes. Candidates are encouraged to visit the IMC website regularly to check for OTM updates and CFA UK shall have no liability for any loss or damage arising out of a candidate's failure to use the most up-to-date version of the OTM from time to time.

CFA UK does not represent or guarantee that reviewing the OTM will ensure that a candidate passes the relevant examination(s).

 

Payment and delivery

CFA UK reserves the right to amend the OTM fees from time to time. Fees are reviewed annually with regular increases that are typically slightly ahead of the rate of inflation to reflect the cost of operating and investing in the qualification.

To ask any questions about the OTM, please contact info@cfauk.org. 

Payments can be made online using a credit or debit card, manually by bank transfer or by cheque. You may also purchase the OTM from CFA UK's offices, paying in cash, or by credit or debit card, or cheque, provided that you have arranged this with us in advance. 

CFA UK does not issue invoices for OTM purchases. A VAT receipt will be provided on request.

Please note that refunds are not available for OTMs purchased in person. You have a right to return, for a full refund, OTMs purchased online under the Consumer Protection (Distance Selling) Regulations 2000. If you do wish to return the OTM for a refund, it must be unopened and returned (at your own cost) within 8 days of receiving it.

A delivery charge, which will be displayed at checkout, will apply to all orders and additional costs will apply for delivery outside of the UK. 

Upon receipt of payment in cleared funds, OTMs will be sent out within five working days, however please allow up to 10 working days for delivery.

If your OTM has not arrived, please contact us within 30 business days of payment. We will investigate and, if appropriate, send a replacement. If your OTM is damaged upon receipt, please let us know within 10 business days of payment and we will investigate.

If you receive incorrect items in your order you will have to return them to us, but we will cover your reasonable postage costs of doing so.

 

Additional terms

CFA UK reserves the right to refuse orders for the OTM for any reason in its absolute discretion. All orders are subject to availability.

If an OTM cannot be sent for any reason, CFA UK's liability will be limited to a refund of the sums paid for the manual (including delivery).

 

Intellectual property

Please note that the OTM and all rights (including intellectual property rights) in and to it, and derived from it, are the property of CFA UK or its licensors. You may not copy, retransmit or deal in any manner with any content of the OTM without CFA UK’s express prior written consent.

You may not copy, scan, store, reproduce, re-sell or transfer to any third party all or any part of the OTM without our prior written consent.

 

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from: 

  • Failure of the OTM to be delivered other than as a result of CFA UK not sending it;
  • Destruction or loss of, or damage to, the OTM following dispatch by CFA UK; or
  • Failure by CFA UK to inform any person of any changes to the OTM or the IMC syllabus.

Privacy policy

In accordance with the Data Protection Act 1998, the CFA Society of the UK (CFA UK) is registered with the Information Commissioner's Office. The information that you provide will be used in accordance with the DPA and may be used by CFA UK to create or update its records. 
If you disclose personal information to CFA UK, we are committed to processing that data in accordance with this Privacy Policy. 

Data collection 

When contacted, CFA UK needs certain information, including your name and postal and/or e-mail addresses to process your enquiry. This information is retained by CFA UK for a reasonable time, unless you have asked us to delete it. Our security procedures mean that we will request proof of identity before we are able to disclose personal data (even if it is yours) to you.

We will have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. Data relating to you and your use of the Site is held in our corporate databases. We will:

  • Not hold information about you which is excessive in relation to the purpose(s) for which it is used;
  • Use only the very latest data provided by you. To help us do this, please keep us informed if any of your details change;
  • Not keep information for longer than is necessary to enable us to resolve any subsequent queries and to comply with any legislative and regulatory requirements and for our audit purposes;
  • Process your data in accordance with your rights under the Data Protection Act 1998.

 

Data use

CFA UK, a data controller, will use the data gathered (and any further information which is necessary to enable the processing to be fair) to:

  • Provide membership services or, in the case of non-members, to provide information about CFA UK’s products and services;
  • Administer examinations and comply with statutory obligations; and
  • Send you information occasionally about other companies' services that CFA UK believes may be of interest to you. If you do not wish to receive such information please let us know.
  • CFA UK does not sell, trade or rent your personal information to any third party unless you have agreed to allow us to do so.

 

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

The Site uses cookies for the purposes of identifying you and logging your activity. Sometimes, cookies are essential for your use of the Site (for example, we need to keep track of items you have placed in your shopping basket) and you will not be able to make full use of the Site without those. 

Consent

By using the Site, you consent to the collection and use of the information by CFA UK in the ways outlined above. CFA UK reserves the right to alter this Privacy Policy from time to time and any changes will take effect from the date they go live on the Site.

If you would like to see the information that CFA UK holds about you, please contact us in writing or via email, enclosing a cheque for £10 (made payable to CFA UK) along with proof of your identity. CFA UK will provide a response within 40 calendar days of your payment being received, your identity being confirmed and us receiving any other information we require in order to locate the information we hold about you. 

The information you provide may be shared with third parties in order to obtain services for you. CFA UK will always ask your permission before sharing your details with third parties unless you have already consented or we are required to share your details by law.

This Privacy Policy was last updated on 3 July 2012.

Code of Ethics & Professional Conduct Statement

Code of Ethics and Professional Conduct Statement

Below is the Code of Ethics and Standards of Professional Conduct to which IMC members, Companion members and Fellows of the society that are not also members of CFA Institute must annually attest. All other members of the society are either candidates in the CFA Program or members of CFA Institute and will, therefore, attest annually to CFA Institute’s Code and Standards, This version is exactly the same except that it does not include Standard VII which relates to a member or candidates responsibilities to CFA Institute. As the member types listed above are not members of CFA Institute, CFA Institute has no powers over them and the members owe no responsibilities direct to CFA Institute (other than through CFA UK).

Preamble

The CFA Institute Code of Ethics and Standards of Professional Conduct (“Code and Standards”) are fundamental to the values of CFA Institute and CFA Society of the UK in achieving its mission to lead the investment profession globally by setting high standards of education, integrity, and professional excellence. High ethical standards are critical to maintaining the public’s trust in financial markets and in the investment profession. Since their creation in the 1960s, the Code and Standards have promoted the integrity of CFA Institute and CFA Society of the UK members and served as a model for measuring the ethics of investment professionals globally, regardless of job function, cultural differences, or local laws and regulations.

The Code of Ethics

  • Act with integrity, competence, diligence, respect, and in an ethical manner with the public, clients, prospective clients, employers, employees, colleagues in the investment profession, and other participants in the global capital markets.
  • Place the integrity of the investment profession and the interests of clients above their own personal interests.
  • Use reasonable care and exercise independent professional judgment when conducting investment analysis, making investment recommendations, taking investment actions, and engaging in other professional activities.
  • Practice and encourage others to practice in a professional and ethical manner that will reflect credit on themselves and the profession.
  • Promote the integrity of, and uphold the rules governing,capital markets.
  • Maintain and improve their professional competence and strive to maintain and improve the competence of other investment professionals. 

Standards of Professional Conduct

I. PROFESSIONALISM

A. Knowledge of the Law. Understand and comply with all applicable laws, rules, and regulations (including the CFA Institute Code of Ethics and Standards of Professional Conduct) of any government, regulatory organization, licensing agency, or professional association governing their professional activities. In the event of conflict, comply with the more strict law, rule, or regulation. Do not knowingly participate or assist in and dissociate from any violation of such laws, rules, or regulations.

B. Independence and Objectivity.
Use reasonable care and judgment to achieve and maintain independence and objectivity in your professional activities. Do not offer, solicit, or accept any gift, benefit, compensation, or consideration that reasonably could be expected to compromise your own or another’s independence and objectivity.

C. Misrepresentation. Do not knowingly make any misrepresentations relating to investment analysis, recommendations, actions, or other professional activities.

D. Misconduct. Do not engage in any professional conduct involving dishonesty, fraud, or deceit or commit any act that reflects adversely on your professional reputation, integrity, or competence.

II. INTEGRITY OF CAPITAL MARKETS

A. Material Non-public Information. If you possess material non-public information that could affect the value of an investment you must not act or cause others to act on the information.

B. Market Manipulation. Do not engage in practices that distort prices or artificially inflate trading volume with the intent to mislead market participants.

III. DUTIES TO CLIENTS

A. Loyalty, Prudence, and Care. You have a duty of loyalty to your clients and must act with reasonable care and exercise prudent judgment. You must act for the benefit of your clients and place your clients’ interests before your employer’s or own interests. In relationships with clients, you must determine applicable fiduciary duty and must comply with such duty to persons and interests to whom it is owed.

B. Fair Dealing. Deal fairly and objectively with all clients when providing investment analysis, making investment recommendations, taking investment action, or engaging in other professional activities.

C. Suitability.

1. When in an advisory relationship with a client, you must:

a. Make a reasonable inquiry into a client’s or prospective clients’ investment experience, risk and return objectives, and financial constraints prior to making any investment recommendation or taking investment action and must reassess and update this information regularly.
b. Determine that an investment is suitable to the client’s financial situation and consistent with the client’s written objectives, mandates, and constraints before making an investment recommendation or taking investment action.
c. Judge the suitability of investments in the context of the client’s total portfolio.

2. When responsible for managing a portfolio to a specific mandate, strategy, or style, only make investment recommendations or take investment actions that are consistent with the stated objectives and constraints of the portfolio.

D. Performance Presentation. When communicating investment performance information, make reasonable efforts to ensure that it is fair, accurate, and complete.

E. Preservation of Confidentiality. Keep information about current, former, and prospective clients confidential unless:

1. The information concerns illegal activities on the part of the client or prospective client.
2. Disclosure is required by law.
3. The client or prospective client permits disclosure of the information.

IV. DUTIES TO EMPLOYERS

A. Loyalty. In matters related to your employment, act for the benefit of your employer and do not deprive your employer of the advantage of your skills and abilities, divulge confidential information, or otherwise cause harm to your employer.

B. Additional Compensation Arrangements. Do not accept gifts, benefits, compensation, or consideration that competes with, or might reasonably be expected to create a conflict of interest with, your employer’s interest unless you obtain written consent from all parties involved.

C. Responsibilities of Supervisors. Make reasonable efforts to detect and prevent violations of applicable laws, rules, regulations, and the Code and Standards by anyone subject to your supervision or authority.

V. INVESTMENT ANALYSIS, RECOMMENDATIONS, AND ACTION

A. Diligence and Reasonable Basis.
1. Exercise diligence, independence, and thoroughness in analyzing investments, making investment recommendations, and taking investment actions.

2. Have a reasonable and adequate basis, supported by appropriate research and investigation, for any investment analysis, recommendation, or action.

B. Communication with Clients and Prospective Clients.

1. Disclose to clients and prospective clients the basic format and general principles of the investment processes used to analyze investments, select securities, and construct portfolios and promptly disclose any changes that might materially affect those processes.
2. Use reasonable judgment in identifying which factors are important to their investment analyses, recommendations, or actions and include those factors in communications with clients and prospective clients.
3. Distinguish between fact and opinion in the presentation of investment analysis an recommendations.

C. Record Retention. Develop and maintain appropriate records to support their investment analysis, recommendations, actions, and other investment-related communications withclients and prospective clients.

VI. CONFLICTS OF INTEREST

A. Disclosure of Conflicts. Make full and fair disclosure of all matters that could reasonably be expected to impair your independence and objectivity or interfere with respective duties to your clients, prospective clients, and employer. Ensure that such disclosures are prominent, are delivered in plain language, and communicate the relevant information effectively.

B. Priority of Transactions. Investment transactions for clients and employers must have priority over investment transactions in which you are the beneficial owner.

C. Referral Fees. Disclose to your employer, clients, and prospective clients, as appropriate, any compensation, consideration, or benefit received from, or paid to, others for the recommendation of products or services.

Statement of Professional Standing

Introduction

CFA UK has been designated by the FCA as an "Accredited Body" for the purposes of issuing SPS to its members.

If a member is eligible to be issued with an SPS by CFA UK (for the eligibility criteria, see below) CFA UK will issue that SPS on these Terms. Please note that CFA UK may, if so determined by the FCA, cease to be an Accredited Body and in such circumstances it will become unable to issue or reissue SPSs.

Issuing of the SPS

An SPS may be issued to eligible members annually in the form of a certificate. To apply for an SPS please commence your SPS application via the website.

To be eligible for an SPS, members must fulfil the following criteria (as assessed by CFA UK in its absolute discretion):

  • Hold the required RDR-approved qualifications;
  • Be an active, fully paid CFA UK member;
  • Adhere to the CFA Institute or CFA UK Code of Ethics and Standards of Professional Conduct and be in good professional standing;
  • Have an active FCA CF30 registration number, or are certified as 'fit and proper' by your firm;
  • Agree to the SPS terms and conditions documented here;
  • Have completed a minimum of 35 hours of CPD in the 12 months prior to applying, with at least 21 hours being structured and 14 being unstructured learning hours;
  • Agree to comply with the FCA's Statement of Principle and Code of Practice for Approved Persons (APER), or with the FCA's Code of Conduct (COCON), whichever is relevant to your role. 

Notwithstanding the foregoing, all applications are accepted at the discretion of CFA UK.

Each SPS is issued by CFA UK and CFA UK will determine, in its absolute discretion, its period of validity. CFA UK may also reject an SPS application or cancel a previously issued SPS for any member at any time, including (but not limited to) if that member ceases to fulfil any of the above criteria.

Members applying for the SPS will have to sign a disclosure consent form permitting CFA UK to seek information from, and share information with, third parties (such as CFA Institute, the FCA (or other regulatory body) and their employer).

Conditions

By submitting your application, you agree and acknowledge:

  1. that you have complied, and will continue to comply, at all times with the CFA Institute or CFA UK Code of Ethics and Professional Conduct Statement applicable to you;
  2. that we may verify or investigate details you have provided to us or that you provide in the future, and that we have your permission to process your personal data in order to do the same;
  3. that there is a degree of discretion and judgement involved on our part when assessing whether you have met the criteria required for us to issue any qualification(s) or an SPS, and that we will rely in making such decision(s) on information provided by you and also by relevant third parties, and that the exercise of that discretion may not always be in your favour;
  4. to keep us informed if from time to time: your circumstances change, any of the facts set out in your application cease to be accurate, or anything happens or is alleged to have happened which could affect your professional standing or your eligibility for the SPS; and
  5. that we are permitted to correspond with you at the address you have given us, that you will inform us promptly if that address changes, and that we will have no liability for any loss or damage you suffer as a result of our sending correspondence to the address you have most recently notified to us in writing;
  6. that we may cancel, reject, revoke, withdraw or otherwise amend any qualification(s) or SPS that we have issued to you if we have reasonable grounds to believe that you: 
  • fail, or have ceased, to meet the criteria for the same, or
  • have provided us with false or misleading information, or
  • breach, or have breached, the relevant CFA UK Code of Ethics and Professional Conduct Statement applicable to you; or
  • have failed to notify us of a relevant matter that arises (for which purpose, we would recommend that you err on the side of disclosure when considering whether something might be relevant and should therefore be disclosed); and

That you may face disciplinary action if you fail to comply with any of the above terms and conditions.

CFA UK may refuse to issue or renew an SPS if any of the above criteria are not met, or until such time as CFA UK is satisfied that there is no misconduct or risk of misconduct which may put a member's clients' interests at risk.

Payment 

The issue of an SPS is free to active CFA UK members who apply for an SPS for 2016 but CFA UK reserves the right to charge for applications received after that period, and for future years.

CPD Record

It is the responsibility of the individual member to track their own CPD and to plan in advance to meet any annual requirement to which they may be subject. Members must collect any evidence of actual engagement for the full period of hours recorded in the CPD record/log. Attendance will be monitored as CFA UK deems appropriate. Members are responsible for entering all the required data into their CPD log or members’ account as required.

10% of CPD logs for those members requesting a Statement of Professional Standing (‘SPS) will be audited on an annual basis. Candidates will be informed via email if they are selected for audit and will be required to submit evidence of their CPD within the specified timeframe.

CFA UK reserves the right to contact a member's employer, colleagues, previous employer, third party CPD provider, other Accredited Body, the CFA Institute or the FCA (or other regulatory body) for SPS auditing purposes. Members who refuse to participate in the audit will not be issued with an SPS. Members, who are found via the audit process, to have not complied with the CPD requirements, may have their SPS cancelled by CFA UK if it has already been issued. If an SPS has not yet been issued, members who have not complied with the CPD requirements will not be issued with an SPS. Appeals to the outcome of the audit can be submitted in writing no later than two weeks after the audit results are released.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from its failure to issue or renew an SPS, or its rejection, cancellation or withdrawal of an SPS already issued, if an applicant fails to:

  • provide appropriate evidence of holding required RDR-approved qualifications;
  • sign the relevant disclosure consent form;
  • have an active FCA CF30 registration number, or are certified as 'fit and proper' by your firm;
  • submit their application by 31 October of each year;
  • provide evidence of appropriate CPD completed, if requested to do so during an audit;
  • comply with any of the terms set out above;
  • provide evidence of eligibility in the form required by CFA UK; or
  • meet any of the eligibility criteria set out above (as determined by CFA UK);
  • agree to comply with the FCA's Statements of Principle and Code of Practice for Approved Persons (APER), or with the FCA's Code of Conduct (COCON), whichever is relevant to your role. 

CFA UK will also have no liability for any loss or damage suffered as a result of a disciplinary or investigative procedure commenced by CFA UK or CFA Institute if it believes that a member has provided false or misleading information or is otherwise not in compliance with the relevant Code of Ethics and Standards of Professional Conduct.

CPD

Registrations

Registrations for third party events, advertised on the CFA UK website, have to be made directly with the third party provider. Acceptance to the event is at the discretion of that provider. Cancellations and substitutions will be dealt with in accordance with the third party provider's terms.

CFA UK makes no representations or recommendations around training offered by third parties, and it is the responsibility of members to ensure that any event they book to attend is appropriate and suitable for their requirements.

Data sharing

You may be required to share your data with the third party provider when booking on to an event and that data will be processed in accordance with their relevant terms and conditions and any privacy policy. CFA UK reserves the right to review members’ records on third party providers' databases and you consent to CFA UK seeking such information from the relevant third party / parties.

CPD Record

It is the responsibility of the individual member to track their own CPD and to plan in advance to meet any annual requirement to which they may be subject. Members must collect any evidence of actual engagement for the full period of hours recorded in the CPD record/log. Attendance will be monitored as CFA UK deems appropriate. Members are responsible for entering all the required data into their CPD log or members’ account as required.

10% of CPD logs for those members requesting a Statement of Professional Standing (‘SPS) will be audited on an annual basis. Candidates will be informed via email if they are selected for audit.

CFA UK reserves the right to contact a member's employer, colleagues, previous employer, third party CPD provider, other Accredited Body, the CFA Institute or the FSA (or other regulatory body) for SPS auditing purposes. Candidates who refuse to participate in the audit will not be issued with an SPS. Appeals to the outcome of the audit can be submitted in writing no later than two weeks after the audit results are released.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from: 

  • A third party's or CFA UK’s failure to hold an event as advertised;
  • Attendance by a member at a non-approved event or at an event offered by a non-approved provider, including any failure to update the member's CFA UK record as a result of the same;
  • Failure by CFA UK or a member to update that member's CPD record;
  • Any audit being held which demonstrates that any person's CPD log is incomplete or inaccurate;
  • CFA UK not notifying or reminding members to achieve their CPD target;
  • A member attending training that is not fit for their purposes or appropriate for their requirements;
  • Any processing of any person's personal data by a third party provider; or
  • The consequences of any member's failure to prove or demonstrate that they have (1) attended events for which CPD credits might be awarded or (2) achieved the skills and understanding required for any qualification.

Job Board

We have recently updated our jobs board website, terms and conditions.

Visit our CFA UK Careers website and download our latest terms and conditions.

Verification

Introduction

CFA UK may issue, from time to time, written verifications of the following matters for its members and candidates: 

  • the fact that a member has passed IMC, ASIP and/or CFA Program exams sat in the UK;
  • the fact that a person is a CFA UK member; and/or
  • the designation of a particular CFA UK member.

Process

Verification requests must be sent by email to verifications@cfauk.org. CFA UK will issue verifications by e-mail and CFA UK does not provide copies of certificates or hard copy confirmations of qualifications, membership or designations. Verifications will only be sent to the e-mail address from which the request for verification was sent and any addresses which were copied in to that original request.

CFA UK may refuse any request for verification in its absolute discretion and does not offer refunds for verifications that it provides.

Payment may only be made by credit or debit card and these must be sent at the same time as the request. The details supplied will only be used to take payment for the verification, and the card details are not stored by CFA UK once the payment has been successfully taken. Payment will not be taken until the verification request is processed by CFA UK.

Verifications will not be processed unless the correct documentation has been supplied. CFA UK will process requests in the order in which they are received with all required documentation and, if that supporting information is not received within one month of the initial verification request, CFA UK will discard the request and take no further action in its respect.

CFA UK reserves the right to request certification as proof of qualification for verification processes. 

CFA UK does not issue invoices for verifications or issue receipts unless requested in writing (which may be done at the same time as the verification is requested).

CFA UK will verify all the qualifications obtained by the relevant candidate or member from CFA UK and CFA Institute in the UK unless expressly requested not to do so by the member in their consent form. 

CFA UK will provide information regarding membership to those who email directly with a verification request. People who are contacted are under no obligation to take up membership, and can request to be unsubscribed from the mailing list.

Liability

CFA UK has no liability for any loss or damage that any person might suffer arising from: 

  • Any verification supplied by CFA UK;
  • Any failure by CFA UK to issue any verification (including but not limited to in circumstances where CFA UK exercises its discretion not to issue any verification requested);
  • Any failure by CFA UK to issue any verification due to incomplete details or documentation being provided by the relevant member, or payment failing; or
  • Any verification dispatched by CFA UK failing to be received by its intended recipient.

CPD Platform

These terms and conditions apply to your use of the UK CPD platform provided by CFA UK from time to time (the Platform). They apply in addition to the terms and conditions which apply to your use of the CFA UK website at www.cfauk.org (the Main T&Cs) and, by accessing or using the Platform in any way, you agree to be bound by these terms and conditions as well as the Main T&Cs. Please read them carefully. If you do not agree with them, you are not permitted to use or access the Platform. In these terms and conditions, "you" means the individual user accessing the Platform, and also includes that user's organisation where that user has registered as a super-user for that organisation (see below).

Introduction to the Platform

The Platform is a system for both individual users and organisations to manage their continuing professional development (CPD) and contains, or links to, a number of resources selected by CFA UK with that in mind.

The Platform offers the option for individuals to register as a "super-user" for a particular organisation, so that they can access functionality including (1) assigning CPD activities to that organisation's users, (2) reviewing and monitoring allocation and completion of CPD activities by those users, and (3) producing reports on the progress and completion of activities by users, and on users' individual CPD logs.

In order for CFA UK to identify the relevant organisation, the super-user has to submit the organisation's name and billing details (contact name and invoice address) to CFA UK. CFA UK will check the details provided, conduct a credit check against that organisation, and then (provided those checks were successfully completed to CFA UK's satisfaction) confirm to the super user that the super-user's account has been set up for that organisation.

Please note that, by a person submitting an organisation's details and going through the verification process described above, that organisation will be bound to these terms and conditions and will be bound to comply with them in full. Charges for user activities assigned or carried out by super-users are payable by the relevant organisation to which that super-user belongs. Accordingly, any person registering as a super-user hereby confirms and undertakes that:

(1) he/she is authorised to bind his/her organisation to these terms and conditions (including but not limited to committing that organisation to payment for CPD activities undertaken by its users);

(2) CFA UK is authorised to issue an invoice to that organisation for use of the Platform and payable items available through it, in accordance with the remainder of these terms and conditions;

(3) all information submitted about that organisation is correct, up to date and will be kept up to date; and

(4) CFA UK is permitted to pass the super-user's details (and other information supplied by the super-user) to the relevant organisation if CFA UK wishes to do so.

CFA UK shall not be responsible for any liability incurred by an organisation whose details are supplied by an actual or purported super-user. If CFA UK suspects any fraudulent or unauthorised activity, it shall be entitled to pass the person's details to the relevant organisation for verification and may also pass them to any relevant law enforcement agency.

CPD Library

The CPD library includes a variety of individual structured/unstructured items of content including webcasts, books, articles and podcasts.

Members of CFA UK can access the CPD library free of charge.

Non-members (who are not using the platform under a super-user) can access the CPD library for a charge of £125 per annum (including VAT) to be paid in advance by credit card. The CPD library charge applies to the 12 month period ending 30 June in each year and the charge will not be pro-rated if purchased part way during the year. CFA UK reserves the right to increase the price of the CPD library access at any time in the future.

If CPD activities are assigned to users by a super-user then CFA UK will monitor the activities assigned to those users, and will issue an invoice to the relevant organisation at the end of each month during which any such activities were assigned. Please note that the assignment of CPD activities will trigger invoicing and payment, rather than the usage or consumption of the learning.

CFA UK will also provide a breakdown of activities assigned to that organisation's users detailing the fees for each, and the names of the relevant users to whom the activities were assigned. Such invoices are payable within 30 days of the date of the invoice. If not paid within that time, CFA UK reserves the right to suspend the super-user account and individual user account until payment is received by CFA UK.

CPD Certificate Programmes

CFA UK offers various Certificate Programmes for users to consume as CPD. A CPD Certificate Programme is a topic-specific, structured learning package of between approximately 5 and12 hours of learning. It consists of individual study sessions which once completed are followed by a set of questions that require answering successfully in order to complete the programme. In some circumstances, CFA UK may develop bespoke programmes for organisations, if the parties so agree.

The charge for each (non-bespoke) CPD Certificate Programme is £150 (including VAT) per user. CFA UK reserves the right to increase the price of CPD Certificate Programmes at any time in the future.

Individual users who self-assign a CPD Certificate Programme (i.e. those who have not had the Programme assigned to them by a super-user) will need to pay for the CPD Programme with a credit or debit card before being able to launch the relevant content.

If CPD Certificate Programmes are assigned to users by a super-user then CFA UK will monitor the activities assigned to those users, and will issue an invoice to the relevant organisation at the end of each month during which any such activities were assigned. CFA UK will also provide details of the name of the person(s) to whom the Programme(s) was/were allocated, the date of registration, and the cost of each such programme. Such invoices are due immediately and payable within 30 days of the date of the invoice. If not paid within that time, CFA UK reserves the right to suspend the super-user account and individual user account until payment is received by CFA UK.

Method of allocating CPD activities

A super-user can choose whether his/her organisation wishes to either:

(1) allow users to allocate their own CPD Certificate Programmes and library items/access to themselves, or

(2) restrict allocation of CPD Certificate Programmes and library items to the super-user only. This is the default setting unless changed by the super-user.

Please note that in the case of users being allowed to allocate their own CPD activities (i.e. where the default position has been changed by the super-user), the organisation will be invoiced for each item allocated at the end of the month.

Where a super-user has allocated CPD activities, the activities and Programme(s) allocated by the super-user are payable by the organisation (and will be invoiced at the end of each month) but any activities that have not been allocated, and which the user has selected for themself, will be payable by the user (and the user will have to pay for them with a credit or debit card before being granted access).

In any event, access to the CPD library is free for CFA UK members, regardless of how the relevant item(s) has/have been allocated or selected.

Accessing the Platform

Access to the Platform is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Platform without notice (see below). We will not be liable if for any reason the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform. We may vary the content and information available through the Platform from time to time and are under no obligation to provide any content or information through the Platform. Any of the content on the Platform may be out of date at any given time, and we are under no obligation to update such content.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of these terms and conditions.

Ownership of content and use of content

All rights, including intellectual property rights, in the Platform and all content available on or through it (including bespoke Certificate Programmes) are owned by or licensed to us. All such rights are reserved. Any use of the Platform or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use is prohibited without our prior written consent.

You may not distribute, modify, re-post or create any link to any part of the Platform or the content available through it without our prior written consent. You may not create and/or publish your own database which utilises sections of the Platform and/or any database or content on the Platform or accessible through it without our express written consent.

A significant amount of the content available through the Platform is provided by third parties. CFA UK has no control over that content and makes no warranties or representations as to its accuracy, completeness, relevance, or fitness for any particular purpose.

Please also see the section of the Main T&Cs relating to "Third party sites and terms", which are also relevant to the Platform and which are incorporated here by reference.

Information about your use of the Platform

We process information about you in accordance with our privacy policy https://secure.cfauk.org/terms-and-conditions.html. By using the Platform, you consent to such processing and you warrant that all data provided by you is accurate and that you will let us know promptly if your information changes. Please also see the section below about "Our use of personal data for the Platform".

Cancellation for consumers

If you are a consumer (e.g. you are not a super user) you may cancel any service ordered through the Platform for which a charge would be incurred without giving any reason within 14 days of placing your order (the Cancellation Period).

You may access any of the services during the Cancellation Period but if you do so your right to cancel will be lost. In so accessing a service you will be deemed to have waived your right to cancel.

To exercise the right to cancel you must inform us of your decision to cancel your order by a clear statement sent by email to cpd@cfauk.org, fax or post. To meet the cancellation deadline, it is sufficient for you to send the communication exercising your right before the end of the Cancellation Period. If you cancel your order within the Cancellation Period we will reimburse any fees which you have paid in respect of the cancelled service.

Communications

Information provided to or by us through the Platform, including by email, cannot be guaranteed to be secure or error-free. Such information may be subject to loss, interception, or alteration. We will not be liable for any loss or damages, howsoever arising, occurring as a result of such electronic communication being lost, intercepted or altered or affected in any other way.

Your use of the Platform

You may not use the Platform for any of the following purposes:

(a) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

(b) transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or codes of practice;

(c) interfering with any other person's use or enjoyment of the Platform; or

(d) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this term.

Our use of personal data for the Platform

By registering with the Platform and providing your employer's details (by way of verification code or such other mechanism as we may introduce from time to time), you agree that we may share the personal information we hold about you (including your name, contact details, date of birth, CFA member number, and CPD record and progress) with that employer and, without prejudice to the generality of that statement, with any super-user from your organisation. Please therefore ensure you have entered the correct details for your employer.

Super-users may be able to input details regarding their organisation's users into the Platform, and will be required to supply personal information about those users to CFA UK. If you are a super-user and you do this, please ensure that you (and your organisation) have permission from the relevant user(s) to do so. If you do not have that permission, then you and your organisation may be in breach of the Data Protection Act 1998 and other legislation. If CFA UK suffers any loss as a result of breach of such legislation by you or the relevant organisation, then the organisation will indemnify us from and against any losses and costs that we suffer, incur or agree to pay as a result of or in connection with the same.

Limitation of liability

To the extent permitted by law we expressly exclude any liability for direct, indirect or consequential loss or damage incurred by you, whether a user or super-user, or incurred by any third party (including your organisation) in connection with the Platform or in connection with the use, inability to use or any result of the use of the Platform, any websites linked to or from it and any materials posted on it or available through it, howsoever caused.

In addition to any specific limitations and exclusions of liability set out in these terms and conditions, CFA UK shall have no liability for any loss or damage caused or contributed to by any act, omission matter or circumstance which is outside the reasonable control of CFA UK or which is caused or contributed to by any act, omission, or breach of these terms and conditions by you or of any third party (including your organisation).

We do not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Viruses and misuse

We make every effort to ensure that the Platform is free from viruses or defects. However, we cannot guarantee that your use of the Platform or any websites or content accessible through it will not cause damage to your computer or otherwise. Nor do we guarantee that use of the Platform will be uninterrupted, timely, secure and/or error free. It is your responsibility to ensure that the right equipment is available to access and use the Platform and to filter out anything that may damage it or your computer or other equipment. We shall not be liable to any person for any loss or damage which may arise to computer or other equipment as a result of using the Platform.

You must not misuse the Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. By breaching this provision, you might be committing criminal acts and be subject to prosecution. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity and any other information we hold to them if required to do so. In the event of such a breach, your right to use the Platform will cease immediately.

General

These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Your concerns

If you have any concerns about material which appears on the Platform, or have any questions about these terms and conditions, please contact cpd@cfauk.org.