Working across generations in financial services: How junior & senior talent perform at their best, together

Tuesday 07 July 2026 | 17:00 - 18:00 | Webinar

Today’s financial services workforce is more diverse than ever, with up to five generations working side by side. While this creates incredible opportunity, it also introduces unseen friction differences in expectations, communication styles, and approaches to performance that can quietly hold teams back.

What if those differences weren’t a challenge to overcome but a competitive advantage to unlock?

In a time of rapid technological change, evolving career priorities, and increasing pressure to attract and retain top talent, the ability to bridge generational divides has never been more critical. Many performance issues aren’t about capability, they’re about misalignment. When that misalignment is addressed, performance, trust, and collaboration can thrive.

Join Emma Kangis, Executive and Leadership Coach, and David Manuel, Chair of the CFA UK Careers & Soft Skills Working Group, for an insightful and practical fireside chat. Together, they’ll unpack what’s really driving generational tension and how to turn it into stronger performance, sharper judgement, and better working relationships across all levels of your organisation.
Why this conversation matters to you

In this session, you will:

• Gain clarity on how generational differences shape communication, expectations, decision-making, and performance
• Learn practical strategies to adapt your approach—without compromising standards or authenticity
• Discover how to build trust, improve knowledge-sharing, and create a high-performing, multi-generational culture

Don’t miss this opportunity to gain fresh perspective, enhance your impact, and unlock the full potential of your team.

Registration: 16:55
Programme: 17:00 - 18:00

Speaker:

Emma Kangis, Executive & Leadership Coach  
Emma Kangis, Executive & Leadership Coach with over a decade of coaching experience, specialising in high performance, leadership development and talent growth within financial services and other high-pressure industries. 

Prior to establishing her coaching and consulting practice, Emma held leadership roles across commercial and client-facing functions, giving her first-hand experience of leading teams, managing complex stakeholder relationships, driving growth, and operating in demanding, high-performance environments. 

Today, Emma works with executives, senior leaders, emerging leaders and leadership teams across financial services, law, technology and the music and entertainment sectors. She partners with clients to strengthen leadership effectiveness, communication, influence, stakeholder management and team performance.